Want to contact the Betbuzz365 Customer support team? Is your request urgent? Still can’t find what you’re looking for? Contact our 24 hour chat service!
Email is an alternative service. Send an email to the address below. We work daily to offer the best content about online betting in Bangladesh, and we’ll be glad to hear from you. We will answer your message within 24 hours.
Support (at) Betbuzz365live.com
Frequently Asked Questions
Welcome to the Betbuzz365 Help Centre! Here you’ll learn all about Betbuzz365 Bangladesh and find answers to your questions quickly, clearly, and without queuing. Let’s go.
I have registered, but I still don’t have the activation code
The activation code for your account is sent via SMS. If you have not received it, please make sure that the registered mobile number is correct and is working, and keep an eye out for message notifications. If you do not receive the activation code, please contact our support team via chat.
I did not receive the confirmation email.
You may not receive the validation email for several reasons. One of them is to make sure that the email provided when creating your account is correct. There is also the possibility that the message has been redirected to your electronic trash bin, so check your email “spam” box and include Betbuzz365 Bangladesh in your contact list so that this does not happen again. It is important to check that your inbox is not full. If none of these options represents your case, contact us through one of our service channels to be assisted.
How to recover my registration data?
If you forget your password, you will need to set up a new one. Just click on Login > “Forgot your password?” and follow the instructions:
- enter your email (Important that it is entered the way it was registered), then click on the “Send Code” button
- Go to your inbox (if you can’t find our email, check your junk mailbox and make sure your inbox is not full).
- Click on the link provided in the email.
- Set up a new password.
For more information, please contact us through one of our service channels.
How do I make a deposit?
Adding credit to your account couldn’t be easier. Simply log in to your account and click on “Deposit,” or go to the menu on the top right-hand corner and then click on “Deposit.” Once you have chosen your preferred method, select your desired amount and follow the payment instructions according to your chosen method, keeping in mind the minimum and maximum amount.
To deposit by mobile/smartphone, you need to access the menu (three dashes) on the top left corner of the site. Then click on Deposit or a little further down on the Deposit option.
If you have any questions regarding a specific method, please do not hesitate to contact us through one of our support channels.
Why has my deposit not been credited to my account yet?
Some factors may cause your deposit not to be recognized and credited. Check these out:
- Making the Bkash transfer directly to our bank account without first generating the QR code on the Betbuzz365 website.
- Make a transfer from corporate accounts.
- Pay the same QR Code twice, and your deposit will not be credited.
For any case mentioned above, the Bkash or Nagad transfer amount will be refunded to the originating account automatically within two working days. No need to contact our support team.
In case you perform the Bkash or Nagad transfer procedure correctly, but the amount is not credited after two hours, we request you to contact our support team and send a proof of the payment receipt.
My bet is pending. What happens now?
Bets will be settled within a maximum of 48 hours after the end of the game(s). If your bet is still pending after 48 hours, please contact our support team via chat so we can help you as best as possible.
Why only those aged 18 and over can join betbuzz365 Bangladesh?
We strive to maintain a safe community in which users can bet with confidence. Therefore, only people who have the legal capacity to contract can trade on the site (over 18 years old). Unfortunately, minors do not have this condition since, according to the current laws, they are not authorized to answer for any type of transaction. If any account registered in the name of a minor is found in our database, it will be canceled immediately.