Introduction
a. Read carefully the information in the general terms and Conditions of the website Betbuzz365 before proceeding with your registration.
- When accessing or using the website Betbuzz365 or any of its subdomains or applications, the user agrees to comply with all the general conditions mentioned in this document and the sections of conscious Play, legislation, Security and Privacy and regulation of each particular promotion.
- By clicking “I agree” and accepting these Terms and conditions, you also acknowledge and accept these agreements. These agreements govern access to and use of our facilities. We suggest you seek independent legal advice if you have questions about this agreement.
b. These general conditions also apply to bets placed via the mobile version of the website web Betbuzz365.
c. Betbuzz365 may make changes to the rules at any time and without prior notice, according to variations in the legislative, political, and/or economic scenario of the locations served, as well as through strategic and operational variations of the company.
d. The user authorizes Betbuzz365 to provide your data to duly licensed commercial partners so that they can carry out their service provision. Business partners must accept our Privacy Policy upon contractual commitment.
E. The data provided to the website Betbuzz365 will be registered in our database, being possible to update them at any time; look for the service team in case of doubts.
F. References to “you,” “user,” punter,” or “customer” refer to any person accessing or using the website Betbuzz365, its subdomains, or applications.
g. Betbuzz365 operates under the Curaçao Gambling authority, which establishes the requirements for the Gambling license.
Registration
a. At Betbuzz365, we work to maintain a safe community where users can bet with confidence. Therefore, only people who have the legal capacity to contract (+18 years old) can trade on the site. Unfortunately, minors do not have this condition since, according to the current laws, they are not allowed to answer for any kind of transaction. If any account registered in the name of a minor is found, it will be canceled immediately.
b. For security reasons, the site Betbuzz365 may ask the user for identity documents or proof of residence whenever it deems necessary to validate the registration information.
c. All information provided at the time of registration and future updates is the responsibility of the user. The site Betbuzz365 reserves the right to block and/or cancel the account if it identifies irregularities.
d. The site Betbuzz365 reserves the right to block the registration and request the modification of the login and/or user name informed by the client if deemed necessary.
e. It is at the discretion of the site Betbuzz365to block or cancel withdrawal of any amount that is registered in the name of a user under 18 years.
f. It is an essential requirement that users respect the jurisdictions of their place of residence.
Respecting the legislation in force in the countries :
United States, Belgium, North Korea, France, Iran, Israel,, Poland, Czech Republic, Russia, Sudan, Tajikistan, Turkmenistan, Turkey, United Kingdom, Uruguay and Uzbekistan, the site Betbuzz365 will not accept registrations from players.
g. The site Betbuzz365is not responsible for the misuse of login and password, as well as suspicious activity in the account of registered users.
h. If a user loses, forgets, or for some other reason is unable to access the platform, Betbuzz365 will not be responsible but may suggest that the customer recovers his password.
i. The User accesses its account through e-mail and password, besides committing itself not to inform these data to third parties, being fully responsible for the use that is made of them.
j. Betbuzz365 aims to offer to all customers and users entertainment in bets. To enjoy these benefits, the user must use the account in a personal way, without interference from third parties, using a fair game, and always aiming for fun in their moments of leisure.
k. It is considered fair game for every action of a user with the sole objective of enjoying all the products and services offered by the platform, taking advantage of its benefits, and always aiming to use them responsibly. Any action that is done in bad faith will be treated strictly by Betbuzz365, and we value fair play always.
l. It will not be accepted to use the platform made by a group of people managing one or more accounts, with a purpose already pre-defined, using fraudulent behaviors in order to circumvent the mechanics of the bets. Betbuzz365 has the latest generation software responsible for detecting irregular conduct.
m. Betbuzz365 reserves the right to block all registrations involved in fraudulent behaviors without the need for prior notice to those involved, removing their balance without the possibility of the return of the amounts invested.
n. The resolution of blockades may be made by electronic means (e-mail) or by phone call to those involved, and there will be no deadline for the solution of the cases identified.
o. It is not allowed the registration of Politically Exposed Persons on the site Betbuzz365. Remember that the entire database of the site goes through frequent checks, and if identified, entries that fit the PEP may be disabled automatically, and all applicable measures in relation to the movements of bets will be handled by the service team.
User considerations
a. Each customer may open only one account. Betbuzz365 does not allow the registration of more than one account per bettor.
B. to maintain the site’s security, reliability, and transparency, Betbuzz365 reserves the right to question and reject multiple registrations of the same player, whether or not originating from the same household, IP, or electronic devices.
C. if there is a suspicion that a user has multiple records, Betbuzz365, you can request the sending of documentation to validate the registration data. The website Betbuzz365 will determine what documents will be needed.
D. during the verification process of the registration data, the analyzed accounts may be blocked and/or disabled without the right of choice on the part of the user, as well as the loss of the benefits of the site (for example, payment method bonuses and promotions, Early Release, etc.).
Account closure
a. Betbuzz365 reserves the right to close any account that it deems suspicious without prior notice.
B. if the user wishes to terminate his account of his own free will, he must send an email to support (at) Betbuzz365, stating the reason and data of the account to be closed: full name, email, telephone, address, and number.
c. Betbuzz365 strictly adheres to the Responsible Gaming Policy. If irregular behavior is detected, which is not compatible with this policy, the account may be suspended or canceled, or preventive measures may be taken.
d. The client may delete the account in accordance with the LGPD (General Data Protection Law). This action is combined with the permanent deletion of the data without the possibility of returning the information to the platform. In addition, account deletion will result in loss of balance, pending withdrawal requests, and all benefits offered by the site Betbuzz365.
Bonus
A. The bonus is understood as any amount offered by the platform to its users in order to encourage their use of the site. This concession is optional and may be accepted by the user at any time, provided that it meets all the criteria established by the site Betbuzz365.
B. The bonuses offered can be purchased as follows:
- Upon deposit on the platform. The site will provide the bonus automatically, provided that the client follows all the rules of the promotion by accessing the page Betbuzz365
- The bonus can be applied by adding to the final value of a combined bet (bet amount+profit) a significant increase in the total prize pool. Credit is made available after the ticket is fully updated.
- Bonus gain for placing a bet on a certain event previously established by the site. The bonus is made available after the bet is placed. It is possible that some features may be unavailable after the bet is completed, such as canceling the bet. In any case, the information will be detailed by accessing the page: Betbuzz365.
- It is possible to receive a bonus in case of loss of a bet. The amount will be made available after the total finalization of the ticket.
C. All promotions mentioned may be subject to change and unavailability by the Betbuzz365 website, according to your need, without prior notice to the customer. All promotions and bonuses offered are available at Betbuzz365.
D.to receive a bonus – whatever its modality – the user must have registered and validated a CPF in his account. If any information associated with the account is missing or not valid for Betbuzz365, the user should contact support online or by email support (at) Betbuzz365 and resolve any outstanding issues.
- promotional bonuses have specific rules on the availability of withdrawal and the Rollover rule (“Roll. over”). It is essential to comply with them in order to carry out any withdrawal. See item 10 for more information on this rule.
- the platform reserves the right to withdraw the advertised promotion at any time, for various reasons, either due to technical failures or non-compliance with its rules. Affected customers are notified by Betbuzz365 to investigate what happened.
G.If a user chooses not to receive a bonus on the amount of a deposit made, he will lose the right to receive it later.
H. The unused balance of any bonus awarded by Betbuzz365 may be deleted at any time exclusively by the holder in the My Account area of the Betbuzz365 website. The Betbuzz365 customer support is not authorized to perform this operation. Bonus amounts already consumed in bets are not subject to this type of operation.
I. Each promotion/campaign linked to deposits will establish a minimum amount to participate and obtain the benefits. This amount will be specified in the promotion rules, and if this does not occur, the minimum deposit amount of R$10 will be considered.
J. If the specifications of a promotion or campaign do not stipulate a rollover calculation condition, the unit value of 7X will be automatically applied to the sum of the deposited amount and the bonus awarded.
K. Promotions may be cumulative. After the welcome bonus, the bettor may participate in new promotions.
L. Each promotion available on the Betbuzz365 website will award bonuses to only 1 (one) user per family, home address, email, shared computer, or IP. We reserve the right to block the granting of any bonuses on accounts that show evidence of manipulation of registration data.
M. The entire amount deposited on the site where a bonus amount is linked, this total amount will become exclusively in bonuses on the Betbuzz365 platform.
N. In case the customer chooses to delete the bonus before the expiration of the stipulated period, he will lose the right to the amount won in the promotion, as well as the balance won with the winning tickets in the period.
Financial Policy
a. Betbuzz365 reserves the right to change its financial policies at any time without notice.
b. The Betbuzz365 uses intermediation systems of international renown to receive payments from users and ensure the necessary security to always ensure the best experience for our customers.
c. You may only deposit funds into your account for the sole and specific purpose of using them to place your bets on the site. We have the right to suspend or close your account if we consider or have reason to believe that you are depositing funds without any intention to place bets. In such circumstances, we may also report this to the responsible authorities.
d. It is your sole responsibility to declare your winnings and losses to the tax authorities and/or any competent authority in your jurisdiction.
e. No credit will be offered to any of Betbuzz365’s employees, and bets must be funded by sufficient funds in the customer’s account. Betbuzz365 reserves the right to void any bets that may have been mistakenly accepted at a time when there were insufficient funds in the account in question to cover the value of the bet. In the event that funds are credited to a customer’s account in error, it is the responsibility of the customer to inform Betbuzz365 immediately. Betbuzz365 will recover such funds through account adjustments.
f. Betbuzz365 is not a financial institution, and no interest will be paid on customer funds, regardless of the amount held on the register.
Deposits
a. The minimum deposit amount on the site is 100 Bangladeshi Taka (BDT). Chargebacks or withdrawals of unused wagering credits will not be permitted.
b. If necessary, when making a deposit, we may request supporting documents attesting to the legitimacy of the transaction made to add credit to the user’s account on the site.
c. Betbuzz365 Bangladesh uses financial intermediaries to be able to carry out transactions with the required security. Each payment processor establishes its processes and rules for transactions. Betbuzz365 is not responsible for deadlines and rules nor for any delay that may be generated during this process.
d. The Betbuzz365 may release credits in advance for some users, under specific conditions of the payment processors, following the procedure established by the service provider. This process will be carried out upon previous proof of the legality of the operation through the due presentation of the pertinent documents.
e. The early release of credit has an individual limit value, calculated by the system based on the flow of deposits, the financial history, and the behavior of the user.
f. The limit value of the release cannot be manually modified. If you want to increase this limit, the user must send an email with the request to the address: support (at) Betbuzz365 for proper analysis of feasibility and subsequent approval. Betbuzz365 reserves the right to reject this request if it identifies insufficient information to prove the legitimacy of the transaction.
g. Betbuzz365 is not responsible for the decisions of payment processors. The provider may disapprove users’ financial transactions whenever these transactions present risks or insufficient data through the internal analysis criteria of the payment processor itself, and Betbuzz365 may not intervene in these decisions.
h. There is no betting on Betbuzz365 that can be made without a balance previously deposited and properly cleared in the user’s account. The user will not be allowed to place any bet, in any respect, without sufficient balance for this operation.
i. Unidentified deposits or deposits that are suspected of fraud of any kind will not be converted into a balance to be used in betting on the site Betbuzz365. If this is the case, these amounts will be frozen and, where possible, returned to their origin. Betbuzz365 reserves the right to evaluate and audit requests for reimbursement of amounts identified under these conditions. All gains from this type of procedure will be unconditionally canceled, and the user’s account may suffer restrictions and even cancellation.
j . It is not advisable to use any third-party data to make deposits on the site;
k . If the deposit is made by any method of payment on behalf of third parties, Betbuzz365 will not be responsible and may generate internal analysis and request for corroborative data (see privacy policy).
m. The ineligible promotional coupon may cause failures when confirming the purchase of credit on the platform. The customer should remove the invalid code on the deposits page. In case of doubt, the service team will be available to answer any questions.
Withdrawals
a. To make any withdrawal, the user must send a legible copy of the documents requested by Betbuzz365. The documents required will depend on the country of residence of the user and may include: proof of identity with photo, proof of residence, proof of banking address, or any document that proves ownership of the destination account of the amounts in question (documents that prove the veracity of the amounts deposited on the site).
b. The form of transfer of funds will be in Bkash, Nagad and Rocket Pay format. For the request will be necessary to update the registration data and validate it by the site Betbuzz365. The site reserves the right to change these rules at any time without notice to the customer.
c. Requests for withdrawals via Bkash and Nagad can be made in 3 keys: e-mail, telephone, all validated in the profile screen. Money will not be sent under any circumstances to third-party accounts, even if the key data belongs to the account holder Betbuzz365.
d. The deadline for receipt will be up to 3 working hours from the time of the request. This period may be increased if the supplier has instability in the banking system for sending withdrawal requests.
e. To request any money withdrawal from your account, the user must have made at least one deposit – a unique – minimum of 10oo Bangladeshi Taka (BDT), and this amount must have been fully used in betting on the site at least once. Requests for withdrawals that do not meet these requirements will be automatically denied until all conditions are met.
f. The maximum limit for withdrawals via Bkash and Nagad will be 100,000 Bangladeshi Taka (BDT). However, requests made between the hours 20:00 at night until 06:00 in the morning will only be forwarded withdrawals of amounts equal to or less than 10.000 BDT, according to rules in force for transfers via Bkash and Nagad, in the night period determined by the Central Bank of Bangladesh.
g. It will not be possible to cancel orders via Bkash and Nagad since, after the request, the data is forwarded to the financial partner to make the withdrawal.
h- In case of instability or impossibility of sending the withdrawal via Bkash and Nagad , after the system is normalized, all orders will be canceled, and the amounts will be returned to the customer’s account at Betbuzz365.
i. Betbuzz365 uses verification software to analyze each user account, as well as the withdrawal requests. If any fraudulent behavior or credits from system errors are detected, the account will be blocked, and the order will not be completed. Betbuzz365 reserves the right to determine the measures it deems necessary to prevent such behavior.
j. The user agrees that he will request withdrawals from his account only if all his deposits have been correctly validated by Betbuzz365
i. The minimum withdrawal limit is 1000 Bangladeshi Taka (BDT).
System errors
a. Any difficulty, divergence, or conflict regarding a bet should be communicated by the user to Betbuzz365 via email: support (at) Betbuzz365
b. Any error originating from technical limitations on the part of the user (among others: operating system, software, browser, internet connection speed, internet provider, computer hardware, etc.) will be the sole responsibility of the user and not of Betbuzz365.
c. The company reserves the right to declare void or invalid bets that are subject to a system error that directly impacts the outcome of the bet and even reserves the right to withdraw money from the account of the user involved or affected by the system error.
d. System errors are classified as any fault generated by the website or our supplier which has a negative impact on the final outcome of the bet placed. Situations that do not interfere with the final result of an event will not be considered when contesting.
e. The client is responsible for the device used to place bets on the site. Remember that the latest models will ensure a better usability performance on the platform.
Bets
a. To place bets on the site, the user must have an account balance (the minimum value is 20 BDT). The platform will offer three types of tickets for making deals:
. Simple: It is the choice of only one event.
. Combined: This is the choice of 2 or more events, paying a single amount for the events, with your win being obtained with the hit of all the markets.
. Combined with single bets: This is the choice of 2 or more events, but the value will be a single amount for all games. The win is applied proportionally to the winning bets.
b. All betting rules are available in the document “Rules and Procedures” available within the domain Betbuzz365.
c. Winnings from sports bets will be available in the user’s account, allowing them to be used for other bets. If the customer requests the withdrawal of their winnings, it will be necessary to check if there is any current promotion that prevents this action.
d. The site Betbuzz365 reserves the right to retain all user winnings on a temporary basis due to noncompliance with promotional rules such as a rollover.
e. All games or events presented on the Betbuzz365 platform will be related to a championship, league, or tournament of various sports. Each event or duel will be followed by its own betting mode.
f. It is at the discretion of the official provider of Betbuzz365 to determine which matches are available pre-match and live. All bets placed before the start of the events will be validated even if the game is not available in real-time.
g. Events may or may not be streamed on the live page for technical reasons, and the provider may also withdraw this information at any time without prior notice to the user.
h. The site Betbuzz365 reserves the right to include or exclude any sport, without prior notice, according to changes in the world sports scenario, as well as the increase of the practice of a certain sport.
i. For the insertion of the events and administration of the markets, the site Betbuzz365 counts on an official partner that makes updates in real-time.
j. When a match or event is considered suspended, postponed, or canceled by any nature, it is necessary to wait for the restart within 24 hours. If this period is exceeded, the single bet is canceled, the combined games are excluded, and the winnings are recalculated, considering only the completed events. Even so, in rare situations, it is possible that the official provider of Betbuzz365carries out the verification of results without the need for the cancellation of bets.
k. In postponed games that are invalidated after 24 hours, the official provider may apply a rollback. This practice is configured in validating a game with the discount of the stake directly in the customer’s balance, without the need to have the amount available in the account Betbuzz365. This operation is done automatically without prior notice to the user.
l. In the event of a game having its venue changed prior to the scheduled date or time, bets may be held as long as the bet is placed prior to the scheduled start time of the event.
m. In sports where a draw option is available, only the regular time plus extra time set by the referee (if any) will be taken into consideration. Overtime, in this situation, will not be considered, provided that there is a betting category indicating that it will be counted.
n. Cancellation of any bets placed will be possible, provided that the cancellation is made before the start of the event. The amount wagered will be refunded in full to the customer’s original balance.
Important: In combined or single combination bets, cancellation is only allowed before the start of the first scheduled event. After the start of the 1st event, cancellation is not possible.
o. The platform Betbuzz365 allows its customers the possibility to place bets until the last final minutes of an event. However, the site reserves the right to close the possibility of new bets at any time without notice, disregarding the time of the match.
p. Betbuzz365, through its official provider, reserves the right to make any necessary updates to the betting results posted at any time, considering only and exclusively the official result of each event.
q. The time available in the events, whether on the home page, live page, championships page, and/or in the events, may suffer delays in the timer of the match due to low internet connection on the user’s device. It is recommended that the page be updated whenever there is a difference between the actual time of the match and the data shown on the site Betbuzz365 or its subdomains.
Cash Out
a. Cashout is a system that allows the user to close a bet before the end of any event or according to the betting mode chosen by the customer. This functionality will be available on the My Bets page.
b. This functionality is optional in nature. Therefore, Betbuzz365 reserves the right to withdraw the closing of a bet at any time.
c. After activating and confirming the closure of the bet, the user must be aware that the amount wagered will not be counted for the rollover system (see item 10) linked to any bonus or promotion offered by the platform Betbuzz365 .
d. The Betbuzz365 works with a specific provider for the suspension and availability of closing the bet. The sports that will be accepted for bet closure are Cricket, Kabaddi, Football, Baseball, Basketball, Tennis, Table Tennis, Badminton, Beach Volleyball, and Squash.
e. As per company strategy, the site can choose which sports or events are readable to close bets functionality.
f. For events without live coverage, no bet close will be offered. Betbuzz365 reserves the right, for any reason, not to make live matches available, even if these matches are in pre-match environments.
g. Markets that have odds updates (padlock) or have their match suspended for any reason will not have the cash-out offered until the market is opened or restarted.
h. The amount offered for the closing of a bet will be proportional according to the event status and updated odds of the chosen betting mode. Therefore the amount to be offered may be lower or higher than the amount wagered. Betbuzz365 has a partner company that specializes in sending this information.
i. The platform Betbuzz365 will not be held responsible for a closure made by mistake by the user. Upon acceptance of the cashout, the amount will be sent immediately to the customer’s account on the site.
j. The site Betbuzz365 will not perform automatic closure of bets. Therefore, this action is done solely and exclusively by the customer.
k. The offer to close a bet will be available at the start of any event and can be used during the course of the show. After its termination, it will not be possible to use the cashout, and the user must wait for the ticket to be updated.
l. The transmissions available in live events will not be used as a basis for counting the cashout because the games have a delay in their transmission. Therefore, the data used will be from the provider only.
m. It is possible to cancel a bet with a full refund before the start of the event. For combination tickets, this action will result in the cancellation of all games played on that ticket.
n. The value offered by the platform is variable, i.e., the values offered may change according to the shares in a particular event. The site Betbuzz365 will not be responsible for lost “time” by the user, being possible to send an error message after the 2nd click on the cashout closure button.
o. The platform will not be held responsible for cash out bets not available on the site due to technical reasons presented on the site or through the official provider.
p. Any bet closures that incur illegal practices, Betbuzz365 reserves the right to cancel or review any ticket without prior notice to the user.
q. The site Betbuzz365 provides another page called Rules and Procedures, which will have more information about the Cashout. For any discrepancies or questions, the user should contact the call center for more information.
Forum
a. With the confirmation of the account, the user accepts the present regulations and that the use of the services of Betbuzz365 Bangladesh will be governed under the laws of Curacao.
b. The user accepts that, for the resolution of disputes in court, the administrative authorities and other competent organizations will be those present in the Netherlands Antilles. These bodies will have exclusive competence and will constitute the competent forum in all disputes arising out of, relating to, or in connection with the use of the Betbuzz365 Bangladesh website.